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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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TJ's Wife 2007

October 11, 2024

5  out of  5
rating by TJ's Wife 2007
"Brooke with State Farm is the Best she worked with me on getting homeowners insurance on my house and in the process I added our car's to the policy also, Brooke is very Kind and Patient I Highly Recommend this office you want be Disappointed!!!!!!!"
We responded:
"Thank you so much for the kind words Lawana! We think Brooke is the best too! Very glad we could help you with your home and auto insurance. "
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Robert Lewis

September 19, 2024

5  out of  5
rating by Robert Lewis
"For all of your insurance needs contact Brooke Smith. She is the best period."
We responded:
"The feeling on Miss Brooke is mutual! So glad we could help you out with your home and auto insurance Robert- thank you!"
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Christopher Hanlon

August 5, 2024

5  out of  5
rating by Christopher Hanlon
"CJ was excellent and quickly helped me with my insurance needs."
We responded:
"Thanks so much for the review, Christopher- so happy we were able to help you out with your insurance!"
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chad bailey

August 5, 2024

5  out of  5
rating by chad bailey
"Cj helped me and did a excellent job"
We responded:
"Thank you Chad- we think CJ is excellent too!! "
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Kristin Mullins

August 2, 2024

5  out of  5
rating by Kristin Mullins
"I recently switched to Statefarm from Geico and I have to say, I’ve been pleasantly surprised! Susan has been an absolute dream to work with and has made the transition seamless. Highly recommend!"
We responded:
"Kristin- thanks so much for the kind words! We're happy that you're happy! Susan is the best, I'm glad to hear we were able to help with your auto insurance needs! "
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Trevor Davis

July 31, 2024

5  out of  5
rating by Trevor Davis
"CJ Smith has been a fantastic! He helped guide us through the home insurance buying process and was always prompt when follow up was needed. He was always ready to answer any questions we had and took the time to explain every aspect of our policy. Highly recommend!"
We responded:
"Thank you, Trevor! CJ is awesome! So happy we were able to help you out with your auto and home insurance needs!"
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cissy gillmore

July 29, 2024

5  out of  5
rating by cissy gillmore
"C.J. is an awesome agent! He always answers my calls and answers all of my questions with knowledge and professionalism. So glad that he is my agent."
We responded:
"Thanks so much for the review, Cissy! We love CJ too! So happy you're with our agency! "
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john bryant

July 18, 2024

5  out of  5
rating by john bryant
"Very pleasant to deal with. Great service."
We responded:
"Thanks so much for the review, John! We aim to please!! "
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Toni Owens

June 20, 2024

5  out of  5
rating by Toni Owens
"We have been working with Brooke for over a month now & could not be happier with the service she has provided us. She has made a difficult time much easier than I thought it would be. West even drove right over to our house on a whim to introduce himself & get pics of our house for us. We have switched all of our insurance needs (3 houses & 3 vehicles) to West Sellers - State Farm Insurance Agency. The rates were great as well. I would definitely recommend giving them a call for all your insurance needs. Thank You Brooke!"
We responded:
"Toni- wow! Thank you so much for the kind words. We sure are excited to have you as a customer!!"
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Lasundra Peterson

June 12, 2024

5  out of  5
rating by Lasundra Peterson
"He was great! We was looking around for home insurance and this was our last option ,he gave us a great quote and responded back quickly, and was very patient with us."
We responded:
"Thanks so much for sharing your experience, Lasundra! We aim to please!! "
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David Brown

March 7, 2024

5  out of  5
rating by David Brown
"From start to finish Brooke and West have made converting our Homeowners and Auto insurance policies to State Farm, to include an umbrella policy due to having a pool, simple. Like a good neighbor!"
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vicki kennedy

October 1, 2023

5  out of  5
rating by vicki kennedy
"👌"
We responded:
"Thank you for the five-stars, Vicki! We appreciate you!"
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Jenny Duarte

August 29, 2023

5  out of  5
rating by Jenny Duarte
"Susan was wonderful and very professional explaining everything about the policies we needed. I 100% recommend her advice, very patient, very kind and has a lot of knowledge in everything."
We responded:
"Thank you for the wonderful review, Jenny! Susan is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Judith Robinson

August 29, 2023

5  out of  5
rating by Judith Robinson
"100% satisfied with State Farm Suzan is always ready to help, she explained with so much clarity. I’m now understanding what homeowners insurance is all about. Thank you so much."
We responded:
"Thank you, Judith! We're thrilled to hear about your satisfaction with West Sellers State Farm and Suzan's clear explanations. It's rewarding to know that we could enhance your understanding of homeowners insurance. Your appreciation means a lot to us."
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Conner Campbell

July 31, 2023

5  out of  5
rating by Conner Campbell
"I recommend this agency 100% Susan is very patience and knowledgeable! She helped me with my auto insurance a few months ago and now she is helping me with my life insurance!"
We responded:
"Thank you, Conner, for the wonderful review! We appreciate the shoutout for Susan. She is essential to our team! Thank you for being a part of our Mobile State Farm family."
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D. Jackson Ayers

July 27, 2023

5  out of  5
rating by D. Jackson Ayers
"West Sellers and his team, including Jacobs Brewer are THE BEST! They are proactive, effective, efficient and diligent when it comes to managing and taking care of my policies. I applaud their professionalism and work-ethic! I am happy they are my insurance provider! Like a good neighbour, State Farm IS HERE! Thank you, West and Jacobs! I appreciate you! -David Ayers"
We responded:
"We sincerely appreciate your generous acknowledgment, David! At our agency, we strive for proactivity, effectiveness, efficiency, and diligence in managing your policies. Our dedicated team is committed to maintaining a high level of professionalism and work ethic. We're grateful to be your trusted insurance provider and will be here for you as your good neighbor. Thank you for your continued support!"
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Angie Yerovi

July 26, 2023

5  out of  5
rating by Angie Yerovi
"Amazing customer service! I got my car and house insurance here. The customer service is the best I could ever find in Mobile, and the agents really took care of me by finding the best policy that suits my needs. Well recommended ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Angie, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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sumo fann

July 22, 2023

5  out of  5
rating by sumo fann
"I worked with CJ. Very patient, very understanding and professional. If I asked CJ something he wasn't 100% sure of, he would ensure I had the correct information before hanging up. I went with West Sellers State Farm because they have folks like CJ. Thank you."
We responded:
"Thank you for your positive feedback and for acknowledging the exceptional assistance provided by CJ. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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Jake Alexander

July 12, 2023

5  out of  5
rating by Jake Alexander
"West was awesome, and super professional. Him and his team really help my wife and I find the exact coverage we needed, and helped explain all the questions we had effortlessly. I really can’t recommend him enough. Whether you need home, life, or auto insurance. He’s going to get you exactly what you need!"
We responded:
"Thank you, Jake, for the amazing review! Our team works hard to provide a great insurance experience in Mobile and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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mollie knott

July 11, 2023

5  out of  5
rating by mollie knott
"We had such an amazing experience with West! He took the time to sit down with us and explain everything about the policies we were interested in. I could not have asked for a better experience. We will definitely be referring him to all of our friends!"
We responded:
"We love seeing reviews like this, Mollie! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Cary Dawn Sanders

June 14, 2023

5  out of  5
rating by Cary Dawn Sanders
"West Sellers State Farm has excellent customer service! They are always willing to help me. I would highly recommend!!"
We responded:
"Cary, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Joann Henderson

June 13, 2023

5  out of  5
rating by Joann Henderson
"Excellent service"
We responded:
"Thank you for the positive review, Joann! We really appreciate you!"
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Edward Rease

May 26, 2023

5  out of  5
rating by Edward Rease
"Great customer service. CJ I appreciate all of your help. Please have a wonderful and safe day. Happy Memorial Day to all."
We responded:
"Edward! Thank you so much for the kind words. I'm very happy we were able to help with your Home and Auto Insurance. All the best to you and your family! "
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Erika Davis

May 18, 2023

5  out of  5
rating by Erika Davis
"West And His Team They Are Awesome To Work With. I Love Those Guys❤️"
We responded:
"We love seeing reviews like this, Erika! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Sara Wesson

February 28, 2023

5  out of  5
rating by Sara Wesson
"West is wonderful, intentional, and very quick to respond to whatever you need of him! I would recommend anybody at his agency, but especially him!"
We responded:
"Thank you for the five-stars, Sara! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."